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Posted

Hello,

 

I found out about the Ambassador openings through the Cubs site and applied about a couple weeks ago. This morning I got an email invitation to their casting call @ Wrigley Field for next week (Meeting some of the Front Office and Director of Fan Experience as well, I believe. I'm pretty excited about this as I'm sure it would make a damn fun summer job, but a little curious as to how the casting call would go because it's not your ordinary job-nor have I ever been interviewed by any type of sports organization before.

 

Is anyone currently doing this or have been interviewed for this? Help a n00b out!

 

 

Thanks in advance.

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Posted

Isn't the Ambassador position new? Meaning I don't think anyone will have your exact experience of interviewing for a position like this.

 

I know Roast worked on the gameday staff for a couple of years, but I haven't seen him on here in awhile.

Posted
Isn't the Ambassador position new? Meaning I don't think anyone will have your exact experience of interviewing for a position like this.

 

I know Roast worked on the gameday staff for a couple of years, but I haven't seen him on here in awhile.

 

Yeah pretty new. This upcoming season will be its 2nd year, so fairly new but not brand spankin' new... It seems similar to a gameday staff position IMO (I believe the ambassador position has customer service-y duties too)

Posted

I interviewed last year. Made it two rounds and no further. The second round of interviews seemed... I don't know, sort of frivolous? I can go into detail on either round if someone wants, it's just where Round 1 was pretty straightforward, most of the stuff they had us do in Round 2 didn't seem all that relevant to the interview process.

 

Clearly wasn't enough to deter me, though, given that I reapplied for this season.

Posted
I interviewed last year. Made it two rounds and no further. The second round of interviews seemed... I don't know, sort of frivolous? I can go into detail on either round if someone wants, it's just where Round 1 was pretty straightforward, most of the stuff they had us do in Round 2 didn't seem all that relevant to the interview process.

 

Clearly wasn't enough to deter me, though, given that I reapplied for this season.

 

I'm down to hear deets on both if you can. I'm meeting up with them on Tuesday. I reallly don't know what to expect and I would be so stoked to get a p/t gig like that. It just seems so cool.

 

Have you gotten a response yet this time around?

Posted
Have you gotten a response yet this time around?

 

No sir, though I did just resubmit my resume on Monday, and as a reapplicant, it's entirely possible they remember me and said "oh lord, not this guy again."

 

Hopefully the latter isn't a factor.

 

I'm down to hear deets on both if you can. I'm meeting up with them on Tuesday. I reallly don't know what to expect and I would be so stoked to get a p/t gig like that. It just seems so cool.

 

Round 1 was fairly simple. If it's anything like last year, prepare to surrender your identity, as you will be known simply as your assigned number for the duration. You'll be herded into the fancy club where they hold the press conferences and you'll essentially be plying your wares to assorted members of the non-baseball departments of the front office, including Jahaan Blake, the director of fan experiences whom they hired to start programs like this last season.

 

I recommend studying this list and specifically work on matching names to positions in the Human Resources, Legal/Community Affairs, Marketing and Event Operations/Security sections. Numerous individuals from those departments will be scattered around the club floor and it'll be up to you to talk to as many of them as possible, a task made difficult at times by the fact that you will likely be competing with another hundred or so individuals for their attention and lines will often form at each person as everyone waits to get their chance to sell themselves. The club officials will ask you assorted questions about your first memories as a fan, your experiences at Wrigley, why you're applying for this job, that sort of thing. They'll write down your number as having spoken to you and I imagine that once the first round is concluded, they get together and compare numbers, i.e. "I liked what 567 had to say about this, did anyone else talk to them?"

 

Round 2 is completely different. Fewer people, obviously, and a longer session. But this is where I felt things got a little... I dunno, odd? 5-6 people were assigned to each table as groups for the day, and we began by competitively building a tower out of marshmallows and toothpicks. No part of that is a typo. Assessments were based on the height and stability of your group's structure and one group declared the winner. Throughout the rest of the morning, other activities included brainstorming lists of 10 things you would do to improve the fan experience with a limited/unlimited budget and presenting them to the assembly, and acting out a brief skit with your group on the wrong way and the right way to handle a situation or fan request you might come across in your capacity if hired.

 

I got no further than that with nary a word, so that's all I have. This was all a year ago and the program's first year, of course, so consider this a standard disclaimer that I'm not (yet?) privy to any changes in the hiring process. I don't know that everyone who applies is invited to the first stage, but it's easily 500-600 total; where Round 1 is concerned, keep in mind that your meet-and-greet is only one of several identical sessions, as they work to pare down that several hundred into a smaller number. I don't know what their target number is by the start of Round 2, but I do know that my Round 2 session was also only one of multiple such sessions, though I don't know how many exactly.

Posted
Isn't the Ambassador position new? Meaning I don't think anyone will have your exact experience of interviewing for a position like this.

 

I know Roast worked on the gameday staff for a couple of years, but I haven't seen him on here in awhile.

 

unfortunately roast was murdered in a drive-by

Posted
Isn't the Ambassador position new? Meaning I don't think anyone will have your exact experience of interviewing for a position like this.

 

I know Roast worked on the gameday staff for a couple of years, but I haven't seen him on here in awhile.

 

unfortunately roast was murdered in a drive-by

 

you just know ct will be taken down in retaliation eventually

Posted

I rose from the dead. I'm special.

 

I still browse around but don't post much..

 

Anyway, I'm still working at Wrigley - not as an ambassador though. That position was new as of last year. If you have any questions you can feel free to PM me and I'll try to answer what I can.

Posted
All I ask is that you get someones attention form the front office and ask them to re-paint the SRO yellow line. Hell, I'll do it if they buy the paint.

 

You know full well that I have suggested this personally.

  • 2 weeks later...
Posted
Very informative post. Thanks for sharing.

 

I contributed a full and detailed write-up of the first round of the interview process in the sixth post. It all went exactly like that, plus the news that they're increasing the number of Ambassadors from 20-25 to 40-45 this year.

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