Really? I've heard nothing but horror stories about Stubhub cancelling orders and only offering a small amount in compensation (aka not enough to purchase tickets to that game). Of course on the internet you are probably more likely to hear the bad stories than the good ones. mdwilla, I would probably keep calling back and seeing if you can get a stubhub rep that is particularly sympathetic and generous. Short of that, I'd cause a stink on social media and see if it gets you anywhere. Well, I'm just going by personal experience. It was awhile back in 2010. I bought Bears tickets, the dude kept the hard tickets and went into the game(or sold those too). The hard tickets were good because they got scanned before mine. I called Stub Hub and had new tickets within 15 minutes.