I don't disagree with what you're saying. But my point has little, if anything, to do with determining what good process is. When good process is known (for instance, when statistics dictate what good process is), it is paramount. If a bad decision is made and it results in a good outcome, the good outcome doesn't justify the bad decision. Similarly, if a good decision is made and it results in a bad outcome, the bad outcome doesn't make it a bad decision. Again, we're assuming that what is a good/bad decision is already known either mathematically or by lots and lots of history.... This is all I'm trying to say. It amazes me that something so logically simple (and totally intuitive) is easily overlooked by people all of the time. If, for instance, Ozzie Guillen were to send Konerko to steal 3rd, and the catcher throws the ball into left field, there's a good amount of people that will say, "Wow, what a great, gutsy call by Ozzie." I don't understand these people.