They specified that the missed 20% were 20% of the CLOSE plays. With 1.3 close plays per game, that's 0.26 close plays every game they get wrong. In 54 outs, that's still a very small number. I'm fine with replay, but the absence of replay in the big picture of a game, much less a season, is having very little impact. In that 0.26 calls per game they get wrong, it's still rare to change the game's outcome. And in the rare instance that the game's outcome is altered, it's still less than 1% of the season's games. That leaves the other 161 games to be determined by the better team, and the odds of that making a difference on the post-season are very slim. Since the end of the 2001 season, there have been 3 seasons in which there were no teams in baseball which missed the playoffs by one game or less. The other six seasons, there was one team which missed either the WC or the division title by 0.5 or 1 games. (I'm not counting the Rockies missing the division by 0.5 games in 2007, because they still won the WC.) Two of the years where there was a team which missed by one game, it was the Mets having an epic choke when the playoffs were well within their grasps with less than two weeks left and they blew it themselves. One of the years there was a 1-game difference, it was the Astros missing the playoffs by one game in 2003. The Cubs locked up the division 2 or 3 games before the end of the year and were able to let up at the end. It's frustrating to see the wrong calls, and replay would definitely get rid of almost all of them, but until replay is implemented on a larger scale, the best team is still winning.