Really? I've heard nothing but horror stories about Stubhub cancelling orders and only offering a small amount in compensation (aka not enough to purchase tickets to that game). Of course on the internet you are probably more likely to hear the bad stories than the good ones. mdwilla, I would probably keep calling back and seeing if you can get a stubhub rep that is particularly sympathetic and generous. Short of that, I'd cause a stink on social media and see if it gets you anywhere. I know that my nephew recently had a positive experience with them on the Chance The Rapper show. Some sort of mixup that got his order canceled. StubHub came through with upgraded tickets for his whole group.