The HD service thru TWC-SA is about $15 extra (box and HD channels) I'm trying to move down to Austin and looked at getting TWC, but it appears that Grande is quite a bit cheaper. What kind of experience do you have with both of them? I've been with TWC since 1998 when RoadRunner became available here in New Braunfels. Before that I had DishNetwork. I don't have any gripes really with TW, I can't even remember the last time my service went out, if ever! I get over 6 Mbps on the downloads with RR. But I wish they offered more HD channels at this time, but they're on their way! Tons of OnDemand channels, so if you don't have a DVR, there will be no problem to catch a replay of your favorite shows. I'd love to have the RR internet, but is it worth the $45/month plus $50-100 for installation?