Here is today's web chat...from about 2 minutes ago...it "seems" like good news, but who knows if its true...(Read from bottom up) Craig: Thanks. Gerald W: It is just what I have read that I sent to you and they are moving along as quickly as they can. I am very sorry for the mixed messages you have been getting and I do apologize. If further information is required you can phone into 1-888-438-2427. Craig: My concern is that I'll call back tomorrow and I'll get someone else who will say "oh...we're still negotiating"... Craig: Hey, no offense man, but I've got 20 different answers from you guys over the last week...from being told "yes" we've got it, to "no" we won't have it, to "what's MLB-EI"....its very frustrating and since we're over a week into the season I'd like to see a resolution. If you're saying it will happen today I can live with that Gerald W: they are going ahead to complete plans.Do you want to sign up for sometime that is quite finished whats a couple of more hours at a time like this. Craig: So its not confirmed and we're basically "still negotiating" like I've been told for a week now?, Now I'm confused... Gerald W: Anytime once it is confirmed. Craig: If true, that is Great news...when can I order? Gerald W: MLB Extra Innings Update \u2013 Great news! Charter\u2019s Corporate Programming Team is going to go ahead and complete a deal for the MLB Extra Innings PPV package. Talking points and updates will be completed and posted to KMS over the next few days. Please stay tuned for additional information as it becomes available. (H. Christopherson). Craig: I'm looking for an update on the status of availablity of the MLB-Extra Innings package. Gerald W: My name is Gerald, thank you for contacting Charter. How may I help you today? almost sound like you were talking to a bot and not an actual person