I am not tied to a ticket selling company in any way, shape, or form. Nor did I buy any group tickets. I did buy some flex pax which were offered to season ticket holders. Notice what that rep implicitly admitted to you: They are investigating season ticket holders. This is very different from someone coming to them independently to complain about a ticket broker. So they basically told you that they are vetting the purchasing history of even the people who spend thousands of dollars per year funding their organization before the first pitch is thrown -- even if it's you just buying flex pax that they offer to all season ticket holders and the general public. Talk about biting that hand that feeds them. Don't believe what the rep is telling you. They can cancel your season tickets if they want to. They're doing it now that the waiting list is back up to 100,000. STH don't feed the Cubs. They'd have no trouble filling the stadium even if there were no STH, especially now. So bummer that you lost your tickets, but you weren't actually using them anyway, so no big loss to you.