Wait, you have to mail in the ticket to get a refund? That's dumb. I know for first round they will just credit the card back. I'd assume that is the same for the nlcs. I'll be calling tickets.com just to make sure. What charges won't they credit back? There are three fees: a convenience fee, an order processing fee, and a shipping fee (or a print-at-home fee). Obviously the face value of the ticket will get credited back, but will any of those three fees get credited back as well?